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Car hire Torremolinos General Conditions
UNLIMITED MILEAGE
Mileage is free: you can drive as much as you like. There are no
limits on how far you can drive in the vehicle (provided you stay
inside the country where you booked the car). TAXES
Value Added Taxes (VAT) on the vehicle are included in the car hire
price. There are no additional payment taxes.
CIVIL LIABILITY INSURANCE
Third Party Insurance (Civil Liability Insurance) covers damages
in case of an accident with another vehicle. This insurance is obligatory
for car hire and would cover all damages except those listed in
the section "Damages to be Paid".
ONE WAY RENTALS Our collaborator Solmar allows the returning
of the cars to another branch office without charging any extra
fee. If you wish to choose this option, please tell us when realizing
the reservation
FULL COMPREHENSIVE INSURANCE
FORGET ABOUT THE EXCESS, The insurance covers all damages except
those mentioned in "damages caused which have to be paid".
WHAT I MUST PAY
FUEL
All vehicles are received with a full tank. When you finish with
your car you should turn it in with an empty tank, as a fee is charged
for refilling the tank. You receive the car with a full tank and
you turn it in with an empty tank.
Prices for refilling the tank range from 40€ for small cars to 60€
for large cars
OPTIONAL EXTRAS
You have the option of adding: a luggage rack on top of the vehicle
if there’s not enough room for all your luggage in the trunk; a
baby seat if you’re travelling with small children; or you can add
an additional driver if you want another person to be able to drive
the car.
The price of the extras you take, depending on your destination,
will cost an average of 3 euros per luggage rack, baby seat 2 euros
per day, second driver free, additional driver it will be 1 euro
per day and driver.
DAMAGES
Lost keys: if the keys are lost, the cost of the new keys and of
the transportation to deliver them will be charged.
The wheels, rims and undersides of the vehicle are not included
in the insurance policy and any repairs made to these elements must
be paid if damaged.
Windshield breakage will be charged as the windshield is not covered
by the insurance.
AFTER-HOURS
It is important for customers to know that they will never be charged
a fee if they pick up the car during working hours. However, if
you pick up the car between 00:00 and 07:00 hours, our “After-Hours”,
the cost of your booking will be increased by 23 Euros.
HOW DO I BOOK A CAR?
To book a car, you simply have to fill out a form with your details.
You decide how you want to pay for the rental.
- By credit card.
- Direct payment at your destination (Pre-payment) When you send
us your request for the vehicle you will be given a confirmation
number which we will also confirm to you by e-mail. Confirmation
of the booking is always carried out during “business hours”,
within 48 hours from the time we receive your reservation request.
MY BOOKING HAS BEEN CONFIRMED
Once your booking has been accepted it becomes a Coupon which you
can exchange for the rental car which you requested. On the Car
Hire Coupon you can check exactly where you have to go to pick up
the car and which company will be lending its services. If you have
any questions you can contact us on our Customer Service line +
34.600.523.523.
WHAT KIND OF CREDIT CARDS CAN I USE?
If you wish to pay by credit card, we accept the following:
VISA, MASTERCARD And you can have the peace of mind of knowing that
all credit card payments are made through a private payment link
to the pages of the issuing bank, so YOUR CREDIT CARD DETAILS ARE
SAFE. Remember that the cardholder who makes the payment must be
the same person whose name appears in the Car Hire Contract. If
this condition is not met, the customer will not be able to pick
up the vehicle.
WHERE DO I PICK UP THE CAR?
We will always endeavour our partners to offer their pick-up services
at the airport. If this service is not offered it is because we
have found a more competitive price. If pick-up is not at the airport,
you can see where to pick up the vehicle on your Car Hire Coupon.
You should pick up your vehicle at the site listed on your Car Hire
Coupon after the heading: “Partner Company”.
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