All emergency services (police, fire service, ambulance) can be contacted on 112 (Multi-lingual operators are available)
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The best thing to do is go to a major hospital casualty department. If you don’t have private medical insurance or an E111 you will still receive attention at the Hospital General Gregorio Marañón, c/Dr Esquerdo, 46, tel: 91 586 80 00
(Metro: Ibiza, line 9).
c/Pozas, 14, tel: 91 335 44 44 (Metro: Noviciado); and Avda de Portugal, s/n, tel: 91 479 93 61 (Metro: Lago, line 10).
Mon-Fri, 9am- 6pm. Counseling for various problems. English speakers available at times.c/Serrano, 67, tel: 91 587 22 00 (Metro: Rubén Darío, line 5).
Mon-Fri, 9am-12:30pm and 3-5pm. Visa section, Mon-Fri, 8:30-11am.c/Santa Engracia, 120, tel: 91 441 93 00 (Metro: Rios Rosas, line 1).
Mon-Thurs, 8:30am-5pm; Fri, 8:30am-2:15pm. Visa office, Mon-Fri, 10am-1pm.c/Fernando del Santo, 16, tel: 91 308 06 18 (Metro: Alonso Martínez, lines 4, 5, 10).
Mon-Fri, 9am-1pm and 3-6pm.c/Marqués de la Ensenada, 16, tel: 91 308 52 44 (Metro: Colón, line 4).
Mon-Fri, 8am-2:30pm. Visa section, 8am-noon.c/Núñez de Balboa, 35, tel: 91 431 43 00 (Metro: Núñez de Balboa, line 5, 9).
Open Mon-Fri, 8:30am-5:15pm.c/Claudio Coello, 73, tel: 91 576 35 00 (Metro: Serrano, line 4).
Open Mon-Fri, 10am-2pm.Plaza de la Lealtad, 2, tel: 91 523 02 26 (Metro: Banco de España, line 2).
Open Mon-Fri, 9am-1:30pm and 2:30-5:30pm.American Express: 91 572 03 03
Cajamadrid: 91 416 58 04
4B: 91 726 00 00
Eurocard: 91 519 21 00
Mastercard: 91 519 21 00
Diners: 91 547 40 00
Sistema 6000: 91 355 30 00
Visa: 91 519 21 00
Items lost in the city 91 588 43 46
Plaza Mayor, 3, tel: 91 366 54 77/91 588 16 30.
Open Mon-Fri, 10am-2pm and 4-8pm; Sat, 10am-2pm. Closed Sun and holidays (Metro: Sol, lines 1, 2, 3.)International arrivals, tel: 91 305 86 56. Open Mon-Fri, 8am-8pm; Sat, 8am-1pm. Closed Sun and holidays. (Metro: Aeropuerto, line 8)
Website: www.aena.es
